If you decide to request a refund within the stated guarantee window, who covers the return shipping is worth confirming directly, especially given the billing complaints we've documented.
Contact customer support to confirm whether return shipping is covered or paid by the customer, since this specific detail isn't always published consistently across the documented sales pages.
Given the reported automatic recurring billing and the documented difficulty identifying a single accountable business, confirming this detail — and getting it in writing if possible — before you order is worth the extra diligence.
Read the formula audit first, verify the seller, and check every checkout term before you pay.
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